Insurance Agency Customer Service Representative

Summary:
Concord Insurance Agency, located on the border of Webster and Ontario NY, is looking to add a Customer Service Representative to our team. This position will be responsible for providing superior service to our existing personal and commercial lines customers. This position is unique in the sense that you will be cross trained to service both our personal lines and commercial lines customers. This position will ultimately a firm grasp of insurance forms, company coverages and company websites.

Principal Responsibilities:
-Service and consult the agency's customers
-Quoting and marketing our existing customers
-General Customer service duties such as coverage questions and billing questions

Education/Experience:
-College Degree (or Equivalent Work Experience)
-New York State Property and Casualty License (will be eventually required if candidate does not have one)

Candidate should have:

-A strong attention to detail
-Caring and patient attitude
-Excellent written, verbal, presentation skills
-Excellent PC skills including Word, Excel and Agency Management Systems

Hours:
M-Th 8:30 am - 5:00 PM
Fri 8:30 am - 4:00 PM

Salary is commensurate to experience. Benefits available.

To apply please email your resume to info@concord-ins.com. No drop in or call in applicants will be accepted.